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Frequently asked questions
A PC with an ink-jet or laser printer, a set of scales, (bathroom scales will often do), a tape measure or ruler, credit or debit card, a suitable box, packaging material and the goods you want to send.
Customer service can be contacted by the live chat facility (which can be seen at the top of the page) from 08.30am to 17.00pm.
We can only collect boxes, letters and jiffy bags under our normal services. Please note that we also have a Heavy Load Desk service available through the live chat facility/contact us page.
The simple answer is to be as descriptive as possible. Never put 'gift' or 'goods' as this will delay the item in customs whilst they classify exactly what the item is. You must enter every item individually and be as descriptive as possible to avoid delay.
The quickest and easiest way to receive an accurate quotation for your parcel delivery is to use our Quick Quote tool on our home page and follow instructions.
All claims must be received within 28 days of the date of booking. We will not be able to process claims received after this date.
We currently accept the following payment methods: Visa, MasterCard, Maestro, Solo, Delta, Electron and PayPal as well as the option to Store cards and Pre Pay on account. Please contact us if you require more information.



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About Us

Here at The Parcel Centre we are proud to offer a full and comprehensive range of services to our customers. We offer a reliable, cost effective service that is bespoke to your needs. We have over 30 year’s expertise in all areas of freight handling. We realise that our customers each have their own individual needs to be met, and so we understand how important it is to tailor our services accordingly. We use only the best courier companies in the world and due to our long and trusted relationship and years of working together handling large amounts of orders, we have been given huge discounted prices. We can now pass these savings on to you, please use our Quick Quote to start saving TODAY.

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